Policies

CCHS Website Terms of use & Privacy policies

Disclaimers
Some of the information and services found on this web site are provided by external
sources. CCHS is not responsible for the accuracy, reliability or currency of the
information or services provided by external sources. Users wishing to rely upon this
information or services should consult directly with the appropriate source.

Purpose

Purpose of this website and all contents contained within this site are solely to provide a
public presence through the internet, while also providing the conveniences of internet
forms and linking within this site.

Website

A Virtual Properties Site “template 2010” Designed by BCHS-Tech.ca for the purpose of
providing the public with direct access to information about the programs and services
offered by Columbian Centennial Housing Society

Content

Some of the materials and graphical elements found on CCHS web sites are subject to
copyrights held by other organizations. This is particularly true of sites that are jointly
operated by web designers and webmasters. In such cases, some restrictions on the
reproduction of materials or graphical elements may apply and it may be necessary to
seek permission from the rights holder prior to reproducing the material.

Permissions
This website and contents of this website may not be reproduced, whether for commercial or non-
commercial purposes, without written authorization. Request for written authorization from
both the web designer and CCHS administration.

Content reproduction

Information on this site has been posted with the intent that it be readily available for
personal and public non-commercial use and may be reproduced, in part or in whole and
by any means, without charge or further permission from the Designer or administration.
We ask only that:

Users exercise due diligence in ensuring the accuracy of the materials reproduced;
CCHS be identified as the source; and,
The reproduction is not represented as an official version of the materials reproduced, nor
as having been made in affiliation with or with the endorsement of CCHS.

Hyperlinking

Links to web sites not under the control of CCHS are provided solely for the convenience
of users. CCHS is not responsible for the accuracy, currency or the reliability of the
content. CCHS does not offer any guarantee in that regard and is not responsible for the
information found through these links, nor does it endorse the sites and their content.

Users should be aware that information offered by non-CCHS sites are not subject our site
policies, consult with each website policies and follow all links at your own risk.

Copyrights

Materials on this Web site were produced and/or compiled in whole or in part by BCHS-
Tech.ca for the purpose of providing the public with direct access to information about the
programs and services offered by Columbian Centennial Housing Society. All rights to
images, designs and content for this website were obtained when or where required.

The material on this site is covered by the provisions of the Copyright Act, by Canadian
laws, policies, regulations and international agreements. Such provisions serve to identify
the information source and, in specific instances, to prohibit reproduction of materials
without written permission.

Privacy Policy
By using this Web site and when providing CCHS with your personal information, you are
consenting to CCHS’s collection, use and disclosure of your personal information in
accordance with this privacy policy. You may choose not to provide personal information
through this Web sites web submission forms.

Personal Information You Provide. CCHS may ask and collect from you your full name,
postal address, phone number and e-mail address in order to complete online requests,
applications and file complaints, convene and operate the Web site discussion forum or
provide publications and e-mail news you have requested. If you participate in any online
form submissions, surveys or questionnaires, CCHS may collect financial information,
demographic information, gender, age, education, marital status, language, household
information, history and/or other personal information from you through the online rental
application forms. The use of online forms is an option at the discretion of the person (s)
submitting the form. .

Use of Personal Information You Provide
Questionnaire and Surveys

From time to time CCHS may conduct online or telephone surveys or issue user
questionnaires in which we collect personal information from respondents who voluntarily
provide it. Users are not required to participate in these surveys or to provide the personal
information requested. Where personal information is provided, it is used by CCHS to
profile its Web site users generally, generate statistics and aggregate reports for internal
use. Where consent has been obtained at the time of collection of the personal
information, CCHS may also contact you to get feedback on CCHS housing products and
services.

NEWSLETTERS

If you consent by using the NEWSLETTER option feature on the CCHS Web site , CCHS
will also use your information to provide you with e-mail newsletters, announcements
about CCHS services or news that we think will be of interest to you.

Forms Automatically Collect Information

CCHS automatically collects general information concerning the use of its Web site. This
includes the Internet Protocol (IP) address of your computer, the IP address of your
Internet service provider, the web browser used to access the Web site, the Internet
address of the Web site from which you linked to the CCHS Web site, the date and time of
access to the CCHS Web site, the operations undertaken during use of the CCHS Web
site, the sections of the CCHS Web site that you visit, the parameters relating to particular
pages of the CCHS Web site visited and the time spent on each page and the content
downloaded from the CCHS web site. We do not link this information with any personal
information provided by you. Where authentication is required or used, your user name is
recorded in the Web server logs.

The general information that is automatically collected is used to improve the Web site, for
client care, Web site and system administration and other administration purposes. CCHS
may use the general information that is automatically collected to create aggregate reports
concerning Web site use, user patterns, user demographics and user statistics.

CCHS does not currently use “cookies” which are small data files sent to your browser
and stored on your computer’s hard-drive to track your use of most Web sites. The
information derived from cookies is used to determine if a user has previously visited the
CCHS Web site. Most browsers permit users to disable cookies placed in the user’s hard
drive.

You can access and use all features of the CCHS Web site if you disable cookies placed
on your hard-drive.

Non-disclosure of Your Personal Information

CCHS does not disclose your personal information except as stipulated or authorized by
the Privacy Act.
Security and Retention of Information

Despite the measures CCHS has implemented, as described below, data transmitted over
the Internet is not guaranteed to be secure. CCHS does not guarantee, warrant or
represent that the personal information you provide will be transmitted securely, or
protected completely against interception, loss, misuse or alteration. CCHS accepts no
responsibility or liability for any damages that may result where personal information
submitted by you, has not been securely transmitted, has been intercepted, lost, misused
or altered. CCHS has adopted and implemented technological processes and procedures
in an effort to keep your personal information safe and secure. CCHS uses an Internet
firewall to prevent unauthorized access to CCHS’s computer systems from external
sources. To establish an online account with CCHS or to submit a form online requires the
use of encryption technology which is used to reduce the chances of your personal and
other information from being intercepted and read as it is being transmitted over the
Internet to our server. Your information is decrypted once it reaches the CCHS server and
is subject to restricted access. The information you provide is backed up and stored offline
at our office.

Links to other Web sites

The CCHS Web site may contain links to other Web sites. When you click on one of those
links, you will leave the CCHS Web site and enter the other Web site. CCHS has no
control over those other Web sites and is not responsible for the collection of your
personal information that is gathered on these other Web sites or their use of cookies or
other tracking devices. It is important that you review their privacy policies before providing
them with your personal information.

Updates and Modifications to this Privacy Policy

CCHS reserves the right to change this privacy policy at any time, without notice or liability
to you or any other person, by posting a new privacy policy on the CCHS Web site.
CCHS’s collection, use and disclosure of your personal information will be governed by the
version of the privacy policy that is posted and in effect at the time.

You may copy this Privacy Policy

You are permitted to make a copy of this privacy policy for your personal records.